Privacy Policy

Welcome to TruePDFs ("us", "we", or "our"). We are dedicated to safeguarding your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website (truepdfs.site) and use its related services ("Services").

By using our Services, you acknowledge and agree to the practices outlined in this policy.

1. Information We Collect

a) Files You Upload (Your Documents)

Our core service revolves around PDF tools. To use them, you upload files ("Your Files") from your device. We access these files strictly to carry out the task you requested (e.g., converting, merging, compressing) and for no other purpose.

b) Log Data and Usage Information

When you use our Services, certain information may be collected automatically. This includes non-personal data such as:

• IP Address

  — Used to identify general location and diagnose technical issues.

• Browser & OS Type

  — Helps us optimize compatibility across devices.

• Pages Visited & Session Time

  — Used to analyze usage trends and improve our Services.

c) Personal Information

We do not request any personal information (such as your name or email) unless you choose to provide it — for example, when reaching out to our support team.

2. Use and Deletion of Your Files

This is the foundation of our privacy commitment:

Our File Privacy Promise

The security of your files is our top priority.

• We do not read, review, or share your files with any third party.
• Once your requested task is complete, all uploaded files are automatically and permanently removed from our servers within two (2) hours.
• This 2-hour window allows you sufficient time to download your processed files. After this period, file recovery is not possible.

3. How We Use Your Information

The information we collect is used to:

Core Uses

• Service Delivery

  — To operate and provide our PDF tools effectively.

• Performance & Security

  — To enhance website stability, speed, and safety.

• Customer Support

  — To address and respond to your support inquiries.

4. Cookies

What Are Cookies?

Cookies are small text files stored on your device that help improve your browsing experience. They allow us to recognize returning users and remember preferences.

How We Use Cookies

You may configure your browser to block cookies, though doing so may affect the functionality of certain features on our site.

5. Data Security

How We Protect Your Data

We apply reasonable technical and organizational safeguards to protect your data. File transfers are secured using SSL (Secure Socket Layer) encryption.

Important Note

No online method is entirely foolproof, and we cannot guarantee absolute security. We recommend downloading your files promptly after processing.

6. Third-Party Services

External Links & Advertisements

Our website may include third-party advertisements or external links. This Privacy Policy does not cover those external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Children's Privacy

Age Restriction Policy

Our Services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

Policy Update Notice

We may revise this Privacy Policy periodically. Updates will be reflected on this page. We encourage you to check back regularly to stay informed of any changes.

9. Contact Us

Get in Touch

For any questions or concerns regarding this Privacy Policy, please contact us:

Email: support.truepdfs@gmail.com